Senior Product Analyst

Description

Introduction

Do you want to join an organization that invests in you as a(an) Senior Product Analyst? At Sarah Cannon Network, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Benefits

At Sarah Cannon Network, we want to ensure your needs are met. We offer eligible colleagues an attractive benefit package that includes medical, wellbeing, dental and vision benefits along with some unique benefits including:

• Medical, Dental, Vision, Life Insurance and Flexible Spending
• Paid Time Off (PTO) and Personal Leave
• 401K (100% annual match - 3% to 9% of pay based on years of service)
• Academic Assistance and Reimbursements for Tuition and Student Loans
• Employee Discounts including Tickets, Retail, Mental Health Apps, Education Apps, Identity Theft Protection etc.
• Home, Auto, and Pet Insurance
• Employee Stock Purchase Program (ESPP)
• Short Term & Long Term Disability coverage
• Adoption Assistance
• Legal Benefits and lots more!

Learn more about Employee Benefits

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Senior Product Analyst like you to be a part of our team.

Job Summary and Qualifications

HCA Healthcare ITG

Job Summary:

Product Analyst focused on providing subject matter expertise on the Varian Aria EMR product including its functionality and utilization, collaborating with project teams and business partners to meet IT&S project objectives. This position will support the lead analyst and technical teams to ensure successful delivery of the Varian Aria product initiatives according to the Sarah Cannon Radiation Oncology program objectives.

The successful candidate will have excellent verbal and written communication skills, the ability to establish effective working relationships and manage multiple priorities. This includes discussions and collaborating with other project team members to design functional product details and changes, identify and escalate project issues, and ultimately ensure product requirements are met.

The candidate will provide hands-on expertise to independently resolve service delivery or functionality issues with Varian’s EMR product, frequently communicating with project team members, support resources, other supporting external vendors, and end users. This position requires a strong working knowledge of the radiation oncology clinic workflow and how clinicians utilize the EMR most efficiently.

The ideal candidate for this position has an IT product development background with well-developed communication skills. Oncology product and/or clinic-setting exposure, with Varian Aria and MEDITECH experience are a plus.

General Responsibilities:

• Creates a joint vision for IT solutions by maintaining strong relationships with business unit and strategic partners, and assists in preparing and presenting the value proposition or business case.
• Provides coordination and clarification to project resources in support of product or solution development, testing, and training/education.
• Builds network of relationships to draw upon for business expertise that may be required in key areas.
• Elicits and documents business, user, functional and non-functional requirements. Creates deliverables independently or through product team and manages approvals.
• Analyzes current or potential business processes and reviews existing information systems to identify opportunities for improvement.
• Develops maps and flowcharts of business processes (current and future state).
• Designs and implements reports, maps/flowcharts, and screen layouts to improve business processes and workflow
• Provides coaching, technical, functional guidance on specific analyst project deliverables.
• Provides expertise in process design and provides leadership in communicating requirements to product development, testing, and education/training.
• Identifies impact to other solutions or projects, and works with other analysts and stakeholders to identify options and recommendations.
• Identify product gaps and leads enhancement efforts.
• Performs detailed analysis and evaluations on current/future state and documents conclusions and recommendations.
• Lead the creation of standardized programmatic reports for the enterprise.
• Lead the enterprise deployment to the Sarah Cannon Varian EMR community including configuration, testing, and training.
• Work closely with each program to ensure software usage optimization.
• Develops and identifies potential operational changes to streamline operations and enhance service delivery.
• Oversee new interface coordination per the deployment schedule and assist with future integration strategies to support the Sarah Cannon Radiation Oncology service line.
• Provide tier 2 customer support to the end users.
• Ability to multi task, given various task assignments, assisting management in prioritization of tasks.
• Take ownership of responsibilities, working individually or with teams to accomplish goals.
• Works with all departments throughout the product delivery cycle to ensure project dates are met and ensure timely completion of Product Analyst deliverables.

Education, Experience and Certifications:

• Bachelor’s Degree – Preferred
• 5 years’ experience on increasingly challenging projects in business with a proven delivery track record.
• Demonstrated advance subject matter experience of a service line application
• A background working with a fast paced, results oriented environment.
• Some travel required but generally less than 25%

Other Required Qualifications:

• Professional demeanor and positive attitude; customer service orientation.
• Excellent communication and inter-personal skills.
• Ability to learn, understand, and apply new technologies, methods, and processes. 
• Understanding of the BA/Product Analyst role with ability to educate others about the analyst roles and responsibilities
• Strong interpersonal skills and proven leadership skills working with diverse and complex projects
• Solid collaboration, facilitation, and negotiation skills
• Detailed oriented and analytical with good organization skills
• Must have the ability to prioritize multiple activities and tasks simultaneously and adapt to a rapidly changing environment
• Strong problem and issue resolution experience
• Possess good written and verbal communication skills and be able to communicate effectively with individuals at various levels within the organization
• Highly motivated and be able to work independently with little supervision
• Strong SQL skills

HCA Healthcare’s Information Technology Group (ITG) delivers healthcare IT products and services to HCA Healthcare's portfolio of business and partners, including Parallon, HealthTrust and Sarah Cannon.

For decades, ITG has been a pioneer in the industry, leading the transformation of healthcare into a new era of quality and connectivity. ITG relies on the breadth of the organization and depth of technical expertise to advance and enhance today’s healthcare and to enable our physicians and clinicians to provide world-class, innovative care for patients.

ITG employees rally around the noble cause of transforming healthcare through technology and find inspiration in the meaningful work they do—creating a culture that follows our mission statement which begins by saying “above all else we are committed to the care and improvement of human life.”

If you want a career in technology and have a heart for healthcare, apply your expertise to a mission that matters.

ITG transforms healthcare and gives people healthier tomorrows. We deliver information technology strategy, support, and solutions. ITG improve and enhance patient care and business operations. We deliver services at administrative locations, data centers, and hospitals. The facilities we support are located in 20+ states and the United Kingdom. Our team works to move healthcare forward. We do this by seeking, embracing, developing, and delivering technology for patient care.

HCA Healthcare has been named one of the World's Most Ethical Companies by Ethisphere Institute for over a decade.  In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Senior Product Analyst opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.